Department:   Rose Library, Research Services

Position Availability:    Immediately

Position Summary

Reporting to the Associate Director of the Stuart A. Rose Manuscript, Archives, and Rare Book Library, the Head of Research Services is a key managerial position within the Rose Library and has responsibility for the management of the Research Services unit, including direct supervision of 3 FTE as well as student employees.  The Head of Research Services provides leadership in developing outstanding research services including overseeing reference, reading room, outreach, and instruction activities. Partnering with the University Archivist and Curators, the Head of Research Services leads outreach and instruction that complements collecting strengths, pedagogical and programmatic goals. The Head of Research Services fosters a welcoming and inclusive service environment that prioritizes the user experience alongside practices that promote collection preservation and security. The incumbent works collaboratively across Rose Library teams and with Emory Library service points to define and oversee the Rose Library service desk and reading room, in line with Rose Library and Emory Libraries mission and vision and commitment to diversity, equity and inclusion. The Head of Research Services is responsible for ensuring that the Rose Library systems for researchers are consistent with user systems employed throughout the Emory University Libraries. They lead the planning, development, implementation, promotion, and assessment of the services provided to researchers, including onsite use, in-person and virtual reference, instruction, outreach, exhibitions, loans, reprographic services, and permissions, leveraging library-wide systems and infrastructure. The incumbent seeks feedback from users, including faculty, staff, students, and visiting scholars, and from Rose Library colleagues, to continually assess and improve access to the Rose Library, and fosters a team that is highly collaborative, innovative, and user focused.  The Head of Research Services oversees adherence to Emory University, Emory Libraries, and Rose Library policies and procedures that support access and user-oriented services.

In addition, the incumbent works with subject experts and instruction staff in Woodruff Library and other Emory University Libraries (Goizueta Business Library; Woodruff Health Sciences Center Library; MacMillan Law Library; Oxford College Library; and Pitts Theology Library) to foster a collaborative community of practice that supports users and provides reference and instruction service.  The Head of Research Services acts as an advocate for researcher needs, participating as a member of the Rose Library Leadership Team, Operations Team and related committees throughout the University Libraries.

Emory Libraries requires that our employees recognize diversity, equity, and inclusion as essential core values to achieving our mission to enrich the quality of life in an inclusive work environment through competency training, reassurance of personal growth, restorative communication practices, and embrace our diverse identities of patrons within the Emory community.

View full JD at https://libraries.emory.edu/about/employment/librarian-employment/index.html

Apply at apply.interfolio.com/94439

Required Qualifications

ALA-accredited master’s degree in Library and Information Science OR equivalent education and relevant library experience.

Experience providing and managing library services with evidence of progressively increasing scope of responsibility in a large academic or research institution library and evidence of successful record of leadership and ability to foster an organization-wide perspective that ensures effective stewardship of available resources.

Five or more years of professional experience in an academic or research library, special collections repository, or other relevant setting.

Demonstrated experience providing reference and instruction services in a special collection’s environment.

Ability to build and sustain effective interpersonal relationships with library staff, faculty and students, off campus faculty and administrators, campus administrators, etc.

Ability to clearly and effectively communicate the value of and potential uses for primary source material to a variety of audiences

Experience in consulting with and providing research support to researchers at all experience levels.

Demonstrated experience articulating vision and goals and managing multiple projects and staff members to accomplish the work of a unit. 

Ability to analyze local environment and realize opportunities for process improvement or the implementation of new tools and technologies. 

Demonstrated leadership ability, analytical skills, creative and innovative problem-solving skills, and a strong commitment to service excellence.  

Excellent ability to prioritize and foster team agility in prioritizing multiple and competing projects and demands.

Evidence of analytical, organizational, communication, project, and time management skills and demonstrated ability to set priorities, meet deadlines, and complete tasks and projects on time and within budget and in accordance with task/project parameters.

Exceptional communication skills

Demonstrated proficiency and capabilities with personal computers and software, the Web, and library-relevant information technology applications. Working knowledge of standard computer office applications such as Microsoft Outlook, Word, Excel, Access, PowerPoint or other productivity software.

Commitment to fostering a diverse educational environment and workplace and an ability to work effectively with a diverse faculty and student population.

Capacity to thrive in an ambiguous, future-oriented environment of a major research institution and to respond effectively to changing needs and priorities.

Demonstrated knowledge of current trends and issues in academic libraries, higher education, and relevant subject disciplines.

Evidence of active participation, involvement, and leadership in local, state, regional, national, or international professional or scholarly associations.

Experience and demonstrated skill in supervision, including hiring, orienting, training and development, organizing workloads, delegating responsibility, providing guidance and direction, monitoring and evaluating performance, coaching and counseling, and taking disciplinary action as necessary. Ability to be proactive, flexible, and collaborative as a supervisor in order to accomplish departmental, library, and institutional goals. 

Preferred Qualifications

Experience in supervising and managing librarians and staff including coaching, motivating, and mentoring.

Evidence of competence in strategic planning and in introducing and managing change along with budget planning and administration, human resources management, and facilities and space planning and management in complex organizations.

Experience in teaching with and developing curriculum using primary sources.

Experience in developing community-based projects.

Experience with exhibition planning, management, and installation.