Are you a technologist with a passion for digital preservation and archives who wants to build a career that is truly worthwhile? Are you a mission-driven person who embraces curiosity and harbors a desire to learn?
Working at the World Bank provides an outstanding opportunity to help our clients solve their greatest development challenges. The WBG, founded in 1945, is the oldest and largest multilateral development bank in the world. It is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. Part of the Information & Technology Solutions Vice Presidency, the Archives and Records unit (ITSAR) is seeking a new team member to work on implementation and support of our digital preservation platform. This is a 3-year term, but with opportunity for renewal. We invite candidates from around the globe to apply and we are proud to be an equal opportunity and inclusive employer. While this position is listed as "local hire" efforts may be made to provide relocation assistance.
Information and Technology Solutions (ITS) Vice Presidency Context:
ITS enables the mission of the WBG by delivering information and technology to WBG staff in over 150 locations. ITS develops, implements, and maintains information and technology solutions to achieve three high-level outcomes: business enablement, by providing WBG units with innovative tools and technologies to transform how they deliver value for clients; empowerment & effectiveness, by ensuring all WBG staff are connected, able to find information, and are productive to accelerate the delivery of development solutions globally; and resilience, by equipping the WBG to provide risk-based cybersecurity, robust data protection, and information governance.
World Bank Group Archives and Records (ITSAR) Context
ITSAR protects the institutional memory of the WBG and provides staff and the global community with access to relevant information and services to foster transparency and accountability and reflect history to enable effective delivery of development solutions. We aspire to transform information governance across the entire lifecycle of information and illuminate WBG history to enable effective and accountable operations. ITSAR is responsible for: Management of Records Policy (including advisory services, policy compliance outreach and training, appraisal / retention schedules, and requirements for systems); providing records management support to WBG Institutions and staff; off-site records center services; implementation of the World Bank Policy on Access to Information; crafting knowledge products that promote the history of the WBG and the archival holdings; and the preservation and intellectual control required to maintain access to archival records.
We are a diverse and inclusive team that solves challenges with creativity and curiosity, embraces technology to increase the impact our archival holdings can create, and brings effective information governance to the WBG’s current information assets. We provide meaningful work, an open and collaborative environment, innovative and interesting challenges to solve, and an opportunity to develop your skills while contributing to the mission of the WBG. We value collaboration, openness, curiosity, and perseverance!
For more information about ITSAR, visit https://www.worldbank.org/en/archive/aboutus
Duties and Accountabilities
The Digital Preservation team is responsible for the creation, administration, and support of the WBG Archives’ digital preservation platform. In addition, this team oversees creation of and training on digital preservation processes.
The Digital Preservation Program is on the cusp of scaling up to become a routine and key component of the WBG Archives’ work program. In collaboration with a new In-Place Records Management (IPRM) program, the team will be involved throughout the digital records lifecycle at the World Bank, as well as part of the design and development of ingest pipelines for new sources of records for preservation.
As part of the Digital Preservation team, the successful candidate will support the team lead with the following activities:
Digital Vault Administration and Support
•Serve as primary administrator for our Preservica-based digital preservation platform (internally branded the Digital Vault).
•Lead on-going management, maintenance, and upgrade of the Preservica system, with responsibility for testing and troubleshooting backend processes and systems.
•Serve as first contact for questions or issues related to production Digital Vault Ingest for WBG Archives team.
•Contribute to the ongoing implementation and development of new features for the Digital Vault.
•Oversee and manage assignment of ITSAR team members to appropriate security groups based on their roles in digital preservation activities.
•Ensure adequate storage space is available to support ongoing ingest processes. Request additional storage as needed.
•Develop appropriate documentation and work plans.
•Develop troubleshooting and problem resolution methods to ensure a high-level of service and efficiency.
•Use agreed change management procedures to document, gain approval for, schedule, and track changes to minimize risk and impact.
•Update internal clients and colleagues on the status of all issues on a timely basis.
Digital Preservation Platform Implementation & Integration
•Support development and implementation of workflows and processes for the transfer, storage, ingest, and publication of digital records identified for preservation.
•Assist in feasibility research
•Evaluate tools and make recommendations for the acquisition and integration of new supporting technology to enhance the features of the Digital Vault.
•Contribute to the technical design and implementation of a new, internal, web-based platform for World Bank staff to use for self-service search, discovery, and download of records stored in Digital Vault.
•Leverage APIs to connect the Digital Vault to other applications and platforms. This will support functions such as cross-cataloging, search, retrieval, and publishing.
ITSAR Cross-Team Technical Support
In addition to administration and enhancement of the Digital Vault, candidate will have opportunities to provide technical and end-user support for other technology systems used and managed by ITSAR for the Archives team on an as-needed basis.
Cross-team tasks include, but are not limited to:
•Provide support for electronic documents and records management system (EDRMS), used primarily in ITSAR to support physical records management, including classification, retention and disposition schedules, space management, and utilities for record storage, retrieval, and lending.
•Apply database skills and understanding to support ITSAR applications
•Support and administer enterprise configuration of ITSAR COTS products
•Provide end-user product support across multi-tenant team
•Develop and maintain reporting capacity for standard and customized products
•Develop and maintain interoperability with related applications using API and core World Bank metadata sources
•Bachelor’s or Master's degree in Archives, Records Management, Information Science, or related field with a strong component of managing systems and digital preservation with 2 years relevant experience OR equivalent combination of education and experience.
•Experience administrating complex technical applications, including implementation of software upgrades.
•Practical experience coordinating across multiple teams in a large organization (such as storage, authentication, database, firewalls, cloud, etc) to ensure our digital preservation platform will function properly within the World Bank technology ecosystem and adhere to all current technology standards.
•Experience with digital preservation systems or similar (e.g. digital asset management systems, data repositories)
•Ability to conduct independent research to identify potential solutions to digital preservation challenges.
•Adept at navigating Virtual Windows Server environments.
•Adept at editing configuration files with text editors and running scripts at the command line.
•Strong software debugging skills, including reviewing logs to identify issues and brainstorm solutions.
•Experience coordinating with product vendors for support of updates, enhancements, and issue reporting.
•Ability to create clear documentation to ensure knowledge transfer and that standard tasks can be performed by other ITSAR team members.
•Knowledge of and experience with the following is highly desirable:
-Writing shell or other scripts (Python an advantage)
-Digital archival theory and practice
-Core functionality of records management applications (Micro Focus Content Manager, OpenText, SharePoint, products or comparable applications), including application of retention policies, classification schemes, and physical space management
-ISAD(g) archival description standard
-Databases (structured and non-structured), data standards and data format (e.g., XML) transformation tools
The World Bank Group is one of the world’s largest sources of funding and knowledge for developing countries. Its five institutions share a commitment to reducing poverty, increasing shared prosperity, and promoting sustainable development. With 189 member countries, staff from more than 170 countries, and offices in over 130 locations, the World Bank Group is a unique global partnership: five institutions working for sustainable solutions that reduce poverty and build shared prosperity in developing countries.
The World Bank Group offers competitive salaries and benefits to match a compelling career choice. Salaries are internationally competitive and based upon education qualifications and professional experience.
Health, Life, Accident, and Other Insurance Programs
Headquarters-recruited staff and their eligible family members (including domestic partners) may choose from three comprehensive medical/dental benefit plans, with no pre-existing condition exclusions if enrollment is made within 60 days of entry-on-duty. Staff members recruited to a Country Office are eligible for a comprehensive medical/dental benefits plan for themselves and eligible family members, includin...g domestic partners.
The World Bank Group provides basic life and accident insurance to all staff at no cost. Headquarters-recruited staff can elect additional life and accident insurance coverage at their own expense.
Disability and worker's compensation coverage is provided to all staff at no cost.
The World Bank Group sponsors a comprehensive pension plan for all staff. Staff and the World Bank Group make contributions toward a pension that is used upon retirement.
New staff receive 26 days of annual leave and 15 days of sick leave per year, accrued daily. Parental leave (100 days for Primary Caregiver; 50 days for Secondary Caregiver) is available for childbirth and/or adoption.